> For the complete documentation index, see [llms.txt](https://docs.ngsurvey.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ngsurvey.com/ar/form-management/reports/report-builder/report-items/historical-trends.md).

# مخطط الاتجاهات التاريخية

## 📆 ما هي الاتجاهات التاريخية؟&#x20;

تتيح لك الاتجاهات التاريخية رؤية تطور مؤشرات رضا المستجيبين الرئيسية خلال فترة زمنية محددة.&#x20;

يمكنك إنشاء اتجاهات تاريخية للأنواع التالية من الأسئلة [NPS](/ar/form-management/form-designer/questions/question-types/satisfaction-questions/net-promoter-score-r.md), [CSAT](/ar/form-management/form-designer/questions/question-types/satisfaction-questions/csat-score.md), [CES](/ar/form-management/form-designer/questions/question-types/satisfaction-questions/ces-score.md) أو أي سؤال تم تمكينه لدعم [التقييم](/ar/form-management/form-designer/questions/rating.md).&#x20;

يمكنك أيضًا استخدام [مؤشر المشاعر ](/ar/form-management/reports/report-builder/report-items/sentiment-index.md)إجابات النص الحر لمراقبة شعور المستجيبين بمرور الوقت. &#x20;

سيُظهر كل عمود في الرسم البياني قيمة المؤشر لذلك التاريخ عبر جميع المستجيبين. المتوسط المعروض في العنوان محسوب استنادًا إلى نطاق التاريخ الكامل المعروض في الرسم البياني. &#x20;

![](https://848173432-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBZTFQvVTwGTTIQshPA%2F-MBZUcIRbWVUbAnavh5D%2Fimage.png?alt=media\&token=b4e695fb-b462-4b9a-bd54-77e42ddabb36)

## 📅 تحديد خط زمني مخصص

يمكن إعداد الخط الزمني لاتجاهاتك بتمكين **الفلاتر** على عنصر التقرير الخاص بك. يمكن تعيين نطاق الخط الزمني من 6 ساعات، 12 ساعة، يوم، شهر إلى ما يصل إلى سنة.

![](https://848173432-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBZTFQvVTwGTTIQshPA%2F-MBZVe4m2ESesmZii24c%2Fimage.png?alt=media\&token=571ea281-a11e-476c-9394-801af94e97ba)

{% hint style="info" %}
يُستخدم رسم الاتجاه التاريخي أيضًا بواسطة [لوحة العرض العامة](/ar/form-management/overview-reports.md).
{% endhint %}


---

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