> For the complete documentation index, see [llms.txt](https://docs.ngsurvey.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ngsurvey.com/ar/installation-setup/installation/mraslh-whatsapp/twilio-whatsapp-1.md).

# Unifonic

الاتصال بـ WhatsApp باستخدام Unifonic

باستخدام [Unifonic](https://www.unifonic.com) يمكنك تمكين ngSurvey للتفاعل مع مستجيبي WhatsApp بهذه الطريقة إذا كنت ترغب في استخدام [استبيانات المحادثة على WhatsApp](/ar/conversational-surveys.md) لمزايا ذلك من الضروري وجود حساب Twilio مسجل بالإضافة إلى حساب Facebook Business Manager.

## الإعداد الرئيسي

للتسجيل في حساب Unifnoic وإعداده مع WhatsApp يرجى التواصل مع مدير نجاح عملاء Unifonic الخاص بك.

## عنوان URL للنداء العكسي (Callback URL)

بمجرد إعداد حساب Unifonic مع WhatsApp تحتاج إلى ربط ngSurvey وUnfonic باستخدام عنوان URL للاستدعاء (callback URL). 

1\) قم بتعيين Public Id وsecret في حساب Unfonic / [إعدادات النظام](/ar/installation-setup/system-settings.md) صفحة. بمجرد تعيين public id وsecrect ستتمكن من رؤية عنوان URL لاستدعاء WhatsApp (WhatsApp callback URL).

<figure><img src="https://848173432-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8fLhS0bmfBRyq0HdUm%2Fuploads%2FS0olw7AqgKmBWotzirqs%2Fimage.png?alt=media&amp;token=ae0c1f06-e264-4511-82d9-9a735f6aaff1" alt=""><figcaption></figcaption></figure>

2\) انسخ هذا العنوان&#x20;

3\) افتح واجهة Unifonic الخاصة بـ WhatsApp&#x20;

4\) أضف Webhook جديد والصق عنوان URL للاستدعاء الذي قمت بنسخه في الخطوة 2.

<figure><img src="https://848173432-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8fLhS0bmfBRyq0HdUm%2Fuploads%2F66ySVrEIyKgwipvpwlYc%2Fimage.png?alt=media&amp;token=af6b5d48-cf2c-4091-a425-33cf4ed0c0de" alt=""><figcaption></figcaption></figure>

5\) بعد إضافة webhook تأكد من إنشاء قالب رسالة في حساب Unifonic الخاص بك وإضافته كـ [message template](/ar/conversational-surveys/rsalh-qalb-unifonic.md) في ngSurvey لاستخدامه في دعواتك-


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