# CES

The CES question let you ask a question to calculate the [customer effort score](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/ces-score) of your respondent.   

![](https://1025048312-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MJBqAB76ljEp2wbgYE3%2F-MJBrhTeTyVbSCzPqsrB%2Fimage.png?alt=media\&token=4a82e18f-767f-4321-a598-9677500002e5)