> For the complete documentation index, see [llms.txt](https://docs.ngsurvey.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ngsurvey.com/fr/form-management/campaigns/campaign/phone-sms-distribution/whatsapp-distribution.md).

# Distribution WhatsApp

## 🗯️ Qu'est-ce que la distribution WhatsApp ?

En utilisant la distribution WhatsApp, vous pouvez atteindre votre audience en envoyant vos sondages vers l'application WhatsApp des Répondants en utilisant leur numéro de téléphone mobile. 

Les sondages WhatsApp peuvent être distribués de la façon suivante.

* [**Invitation**](/fr/form-management/campaigns/campaign/phone-sms-distribution/whatsapp-distribution/untitled.md) le Répondant recevra une [message d'invitation](/fr/form-management/campaigns/campaign/invitation-message.md) avec un lien menant à votre sondage sur le web.
* [**Bidirectionnel**](/fr/form-management/campaigns/campaign/phone-sms-distribution/whatsapp-distribution/two-way-survey.md) pour créer des sondages conversationnels et permettre aux Répondants de répondre à vos questions directement dans WhatsApp.

Il est important de se rappeler qu'en raison du fonctionnement de WhatsApp, vous ne pouvez utiliser qu'un [WhatsApp / Twilio pre-approved message](/fr/form-management/campaigns/campaign/invitation-message/whatsapp-template.md) pour vos messages de distribution.  

{% hint style="danger" %}
Les fonctionnalités WhatsApp nécessitent d'avoir un [Twilio](/fr/installation-setup/system-settings/messagerie-mobile/twilio.md) ou [Unifonic](/fr/installation-setup/installation/messagerie-whatsapp/twilio-whatsapp-1.md) compte avec un compte Facebook Business Manager et que votre compte Twilio soit [configurée](/fr/installation-setup/system-settings.md) dans votre installation ngSurvey.
{% endhint %}

    


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