> For the complete documentation index, see [llms.txt](https://docs.ngsurvey.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ngsurvey.com/fr/form-management/overview-reports/overview.md).

# Rapports du Tableau de bord

Les rapports d'ensemble vous fournissent des rapports rapides sur

* Nombre de répondants
* Net Promoter Score®
* Customer Effort Score 
* Customer Satisfaction Score

{% hint style="info" %}
🧙 Des outils de reporting avancés se trouvent dans le [faciles à utiliser](/fr/form-management/reports.md) .
{% endhint %}

## 👪 Rapport des répondants

Les statistiques des répondants vous donnent un décompte agrégé du nombre de répondants ayant répondu à votre sondage un jour donné. 

![](https://186103257-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBT8l52KAvrD6elagFB%2F-MBT8r1yGjcJx8e9rQxH%2Fimage.png?alt=media\&token=e6e71eb8-d90b-4f22-89d5-6ffb61ea1e4b)

## 😊 Rapport Net Promoter Score®

Le rapport NPS vous indique le [score NPS](/fr/form-management/form-designer/questions/question-types/satisfaction-questions/net-promoter-score-r.md) pour la période sélectionnée.

![](https://186103257-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBT3uD76WVQZIrDUUpd%2F-MBT8ciEAFDkqwE9huyS%2Fimage.png?alt=media\&token=e40d9bd2-928e-4735-af18-3a199e0683ef)

{% hint style="warning" %}
Ce rapport est généré uniquement pour les sondages contenant une [question NPS](/fr/form-management/form-designer/questions/question-types/satisfaction-questions/net-promoter-score-r.md). 
{% endhint %}

## 😃 Customer Effort Score

Le [Customer Effort Score](/fr/form-management/form-designer/questions/question-types/satisfaction-questions/ces-score.md) vous fournit tous les résultats CES moyens pour la période sélectionnée.

![](https://186103257-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBT3uD76WVQZIrDUUpd%2F-MBT7jLZ7TjsudCfr3Rt%2Fimage.png?alt=media\&token=84b658a9-4f3f-4fc5-b297-978f33bdb2ac)

{% hint style="warning" %}
Ce rapport est généré uniquement pour les sondages contenant des [questions CES](/fr/form-management/form-designer/questions/question-types/satisfaction-questions/ces-score.md).
{% endhint %}

## 😀 Customer Satisfaction Score

Le [CSAT ](/fr/form-management/form-designer/questions/question-types/satisfaction-questions/csat-score.md)vous donne le niveau moyen de satisfaction pour la période sélectionnée.

 

![](https://186103257-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBT3uD76WVQZIrDUUpd%2F-MBT8DpyNVcQK6VmJhY_%2Fimage.png?alt=media\&token=5acecea7-0f97-4656-ad0d-b63151ad5245)

{% hint style="warning" %}
Ce rapport est généré uniquement pour les sondages contenant des [questions CSAT](/fr/form-management/form-designer/questions/question-types/satisfaction-questions/csat-score.md).
{% endhint %}

## 📅 Filtre de plage de dates

Tous ces rapports peuvent être générés en fonction d’une plage de dates de votre choix.  

![](https://186103257-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBSxwQDs935u3EDi0aT%2F-MBT1JxuqgLU_yN7dtYH%2Fimage.png?alt=media\&token=f5060212-6d56-4476-a2b9-5812378dfb14)


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