The Net Promoter Score® question allows you to collect information about your customer loyalty and happiness with dedicated reporting graph.
The rating of answers is set from 0 to 10 and you may use the NPS report and history trends reports to get at any point of time the current NPS score.
This is a fixed question and its answers can't be modified
You may also embed the question into your email invitation messages to get an higher response rate if you're using campaigns.
Last updated 1 year ago
Was this helpful?
