# Survey Information

## 📈 Information box

![](https://1025048312-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBA9i8oKOi2j8-oKSYm%2F-MBADFzTX5s6h0mf0mj4%2Fimage.png?alt=media\&token=03d25a6e-17ae-4936-922e-0d2205019fda)

1. Current Customer Satisfaction Score, requires a C[ustomer Satisfaction score question](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/csat-score) in your survey.
2. Customer Effort Score, requires a [Customer Effort Score question](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/ces-score) in your survey.
3. Actual [NPS score](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/net-promoter-score-r), requires an [NPS Question ](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/net-promoter-score-r)in your survey.
4. Respondents who [completed ](https://docs.ngsurvey.com/form-management/respondents-management/response-status)the survey.
5. Respondents who saved their [progress](https://docs.ngsurvey.com/form-management/respondents-management/response-status) but did not complete yet the survey. Saving progress requires to have the [Progress Completion](https://docs.ngsurvey.com/form-management/form-designer/form-settings/progress-completion) option enabled on your survey.
6. Average time it took globally for all respondents to take the survey.

## 🚀 Survey actions

Using the 3 dots button you can trigger some quick actions to manage your survey.

![](https://1025048312-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBAHMqa4R7uV9tijWmU%2F-MBCUyYpJ59QOP8_nm24%2Fimage.png?alt=media\&token=e4b44bbe-1d95-449f-be83-71440560b8bc)

## ️❌ Delete

Deleting the survey will first move it to the [trashcan](https://docs.ngsurvey.com/projects/folders/trashcan). The survey gets completely deleted from the system only when it has been removed from the trashcan or if the trashcan has been emptied.

## 📋 Clone

Using the survey clone you can make an exact 1-1 copy of the survey.

## 🚪 Close / Open

Closing the survey will prevent any respondent to take the survey. 

{% hint style="info" %}
🧙 Using the [open and close date](https://docs.ngsurvey.com/form-management/form-designer/form-settings) options you can automatically open or close a survey at a given time. 
{% endhint %}

## 🔑 Access rights

A survey belongs to the user account who created it however it can also be [shared among multiple different user accounts](https://docs.ngsurvey.com/projects/collaboration) if several users needs to work on it.