Satisfaction Questions

The satisfactions question allows you to measure your customers satisfaction and also measure customer retention. Using these questions its easy to get quick feedback to see if customers are happy or not and take actions with your product or services and take actions.

Satisfaction questions are using ngSurvey's rating features to set rating values of each answers that will be used to calculate the satisfaction level.

📊 Reporting

To analyze the satisfaction you may the bar chart or historical trends reports to get the average rating of your questions and mesure satisfaction. Satisfaction questions like NPS, CES or CSAT can also be used on the dashboard to give you an immediate overview on how your questions are performing when you log into ngSurvey.