CSAT Score
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Last updated
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Customer Satisfaction Score () is the most straightforward of the satisfaction questions to measure customer satisfaction for example for a feedback on a support interaction nor a purchase process.
The answers rating of the answers are set from 1 (very unsatisfied) to 5 (very satisfied) and will be calculated to give you an overview of the current satisfaction level of your customers.
The question will also adapt to smaller screens like mobile devices and fall back to an vertical format if the respondent screen's width is too small.