Dashboard Information Box

📈 Information box

1. Respondents total count of people who completed your survey.

2. In progress is the number of people who started the survey, saved their progress and did not finish the survey yet.

3. NPS is the total Net Promoter Score for since the survey stated.

4. CES is the average Customer Effort Score since the survey started.

5. CSAT is the average Customer Satisfaction Score since the survey started.

6. Avg. response time is the average time it took for all the respondents to take the survey.

7. Open invitation is the total of invited recipients from campaigns who did not yet take the survey

8. Completed is the total of successfull invitations that were sent for your survey.