# Dashboard Information Box

## 📈 Information box

![](https://1025048312-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8fLhS0bmfBRyq0HdUm%2F-MBTHF8LXOziuwp8KqJN%2F-MBTHRCk0amtYVUxTWqS%2Fimage.png?alt=media\&token=e24d4d4d-6466-41aa-a4c3-9c4add52a2e1)

1. **Respondents** total count of people who completed your survey.
2. **In progress** is the number of people who started the survey, saved their [progress](https://docs.ngsurvey.com/form-management/form-designer/form-settings/progress-completion) and did not finish the survey yet.
3. **NPS** is the total [Net Promoter Score](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/net-promoter-score-r) for since the survey stated.
4. **CES** is the average [Customer Effort Score](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/ces-score) since the survey started.
5. **CSAT** is the average [Customer Satisfaction Score](https://docs.ngsurvey.com/form-management/form-designer/questions/question-types/satisfaction-questions/csat-score) since the survey started.
6. **Avg. response time** is the average time it took for all the respondents to take the survey.
7. **Open invitation** is the total of invited recipients from [campaigns](https://docs.ngsurvey.com/form-management/campaigns) who did not yet take the survey 
8. **Completed** is the total of successfull [invitations](https://docs.ngsurvey.com/form-management/campaigns/campaign) that were sent for your survey.