Get Conversation Started

🚀 Starting a conversational survey

The easiest way to start a conversational survey is using the new survey dialog on your project home page where you can select the conversational option.

You may also use existing surveys as a conversation provided that you choose to distribute them using the WhatsApp two-way option. Note that not all the questions / answers types available in standard surveys are compatible with the conversation mode.

📝 Conversation design

Conversations can be designed as you would do with the usual form designer, the only difference being that only specific questions compatible with the conversation mode will be available .

Distribution

Once you're finished with the design of your conversation you may send it out to your respondents using a campaign. As ngSurvey only supports WhatsApp as a distribution channel please read the WhatsApp conversation related documentation to learn more about the process and how to deploy your conversation on WhatsApp.